Terms & Conditions

GENERAL TERMS & CONDITIONS FOR ROTHAY GARDEN HOTEL

Rates  

–  All prices quoted are per room per night based on two people sharing,

–  All rates are based on a Best Available Rate (BAR) structure and will fluctuate based on seasonality, demand and other market forces,

Flexible Rates

–  These rates offer the most flexibility in terms of managing your booking.

–  Card details will be taken to secure this type of booking however no charges will be made until your day of arrival.

–  You may cancel these rates free of charge up to 7 days prior to arrival.  7 days or less, our cancellation charges policy will apply.

Advanced Purchased Rates

–  These rates offer a discount on our flexible rates however also offer less flexibility.

–  Full payment must be made in advance for these rates.

–  They are non refundable and non transferable.

Bed & Breakfast (BB)

–  Bedroom

–  Breakfast – full access to our continental and cooked breakfast items

Dinner, Bed & Breakfast (DBB)

–  Bedroom

–  Breakfast – full access to our continental and cooked breakfast items

–  Dinner – 3 course evening menu included

Cancellation Policy

–  Free rate cancellation up to 7 days prior to arrival (flexible rates)

–  Cancellation between 7 and 1 day(s) prior to arrival subject to charge equivalent to the first night stay

–  Cancellation less than 1 day prior to arrival (based from midday on day of arrival) subject to charge of full stay

Rates & Packages

–  Are exclusive and may not be used in conjunction with other hotel promotions. 

–  Rothay Garden Hotel Ltd reserves the right to alter rates and their contents without prior notice

Room Types

–  Classic – Situated on the first floor and front facing towards Silver Howe and the Easedale Valley. Comprises of a king size bed, and either a shower over a bath or a walk in shower. all rooms have ensuite bathrooms, tv, tea and coffee making facilities and wifi.

–  Classic Superior (+£20) – Situated on the first floor, overlooking the river Rothay and boast views of the impressive Stone Arthur from your balcony. Has a king size bed and either a shower over a bath or a walk in shower. all rooms have ensuite bathrooms, tv, tea and coffee making facilities and wifi.

–  Deluxe (+£30) – These rooms provide a deluxe Rothay experience boasting impressive Lake District views over either the fells, the river or our beautiful gardens. In addition, many of these spacious rooms have additional seating areas either on their balcony or outdoor terrace area. Other features include either double aspect views, larger bathrooms (either shower over bath or walk in shower) and super-king beds. all rooms have, tv, tea and coffee making facilities and wifi.

–  Deluxe Superior (+£20) – Our deluxe Rothay experience with a little bit more including a super-king bed. These rooms are slightly larger again, all have a bath and shower (either over or separate), have fabulous views over the Lake District countryside and either a feature balcony, terrace or relaxing bath with integrated TV. All rooms have tea and coffee making facilities and wifi

–  Luxury (+£30) – For a unique Rothay experience, check in to one of our luxury super-king rooms. These are situated throughout the hotel providing a relaxing and decadent stay. These rooms boast an array of feature across this room category including large balconies, extra comfortable sofas, outside seating terraces, and of course spectacular views over the breath-taking Lake District scenery.  All rooms have a bath and shower (either over or separate).

Room Facilities

–  All grades of room include flat screen TV, direct dial telephone, free super fast WiFi, ironing facilities, hair dryer, bathrobes, slippers, and a welcome tray with a choice teas, coffee and local mineral water.

Access for All Room

–  This Deluxe room meets and surpasses the highest DDA specification, with approved wheelchair turning spaces in the bedroom and bathroom. The bathroom is a full wet room with all necessary aids & support rails. This room also benefits from a sun lounge overlooking the riverside and the highest design standards.

Single Room Supplement

–  Single rates are available based on a per room per night price.

Children

–  Owing to the nature, set up and offering at Rothay Garden Hotel, we do not believe we are able to appropriately cater for children therefore we only accept 12 years and over.

–  Infants = <5 years, Children = <12 years, Adults = 12 years +

Dogs

–  Dogs are very much welcome at Rothay Garden Hotel

–  We charge a small fee of £25 per dog per night

–  We are also people friendly so we respectfully request that dogs only frequent reception on entering and exiting the hotel and our garden lounge for relaxing

–  We only have certain dog friendly rooms throughout the property which are on a first come first served basis

–  We do request that dogs are NOT exercised in our grounds.

Non Smoking Policy

–  For the comfort and wellbeing of guests and staff alike, we operate a non smoking / non vaping policy throughout the premises.

Damage (inc smoking)

–  Should there be any damage caused to a bedroom, including lingering effects of smoking, we reserve the right to charge for each night the room is unavailable for sale (at your prevailing room rate) + either the cost of replacing the damaged item or a £100 cleaning charge

Check In

–  Rooms will be available from 15:00.

Late Arrival

–  This can be arranged in advance subject to availability

Check Out

–  We request rooms are vacated by 11:00 on your day of departure

Late Check Out

–  This can be arrange in advance and is subject to availability

–  It is charged at £25 per room per hour

–  Where a room is not vacated by the advertised check out time, this charge will also be added to the nearest hour.

Method of Payment

  We accept payment through all major credit cards including American Express

–  We do accept cash however only to a maximum of £1000

–  We do not accept cheques

Credit

–  Cannot be issued without prior agreement by management and relevant credit checking in advance

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