Dear Valued Guest,
- Our telephone lines are open all week 09:00 – 15:30 excluding Monday the 26th of April to Thursday the 29th of April due to staff training. Please contact the hotel via email regarding your enquiry.
- If you are contacting regarding your current reservation and would like to amend this. Please be advised that your modification is subject to availability and season.
- If you would like your deposit refunding. We will be happy to do this the week commencing our opening (currently 17/05/21)
- If we are currently holding your reservation deposit. We are extending its validity until the 31/12/21.
- If you have a voucher directly from the hotel. We are happy to extend these until 31/12/21.
- If you have made a booking through a third party. Please be advised that you will need to amend that directly with them as per their terms and conditions.
- If you wish to make a booking. You can do this at rothaygarden.com.
- Due to high demand, we are unable to offer specific rooms. However, with our new room categories we will be sure that you will enjoy your stay at Rothay.
- Due to COVID restrictions, our Spa is open yet limited to residents only for 30-minute time slots. This ensures our guests are safe whilst staying with us. This facility is booked upon your arrival to the hotel.
Please do not hesitate to contact the hotel if you require any further information or to make a booking and it will be our pleasure to assist you.
We trust you and your family are safe and well in these challenging times but hope your forthcoming visit to Rothay Garden provides a welcome relaxation.
Chris Tomlinson MIH